I pay for a maintenance plan on my heating and AC system.
The maintenance plan includes all of the services that the sister needs to run properly throughout the year.
During the fall months, the maintenance plan includes a full system service tune up on the heating equipment, ductwork, and the thermostat. During the Spring months, the maintenance plan includes the air conditioning equipment, condenser, ductwork, and thermostat. The service professional also checks all of the safety equipment like the carbon monoxide detector and the relay switches. Most of the time that service company contacts me in April or the beginning of May to schedule the appointment. I forgot about the tune-up service this year and so did the heating and AC repair business. They didn’t contact me until June. By then I was already using the air conditioner. The lady on the phone apologized for the inconvenience, but she insisted that the service was included with my contract. During the maintenance service, the technician found that the air conditioner was low on freon. I got more refrigerant put in the system when the maintenance technician was there. I didn’t have to call again or worry about future repairs. I love the comprehensive service appointment, because the specialist checks all of the heating and cooling equipment. If there’s any problems at all, they find them and eradicate them. The company offers excellent customer service and honest, skilled techs, great service rates that are affordable and financing on all new HVAC systems with the energy star logo. The place really does quality work and they are open seven days a week for repairs and installations.
