A few days ago, our wife and I received a flyer and coupon in the mail. The advertisement was from a local heating and air conditioner service service. They are new to this area. The coupon on the flyer stated all of us would acquire 20% off any service or new appliance. My wife and I have been talking about updating the heating and air conditioner unit in our garage for various years. The people I was with and I currently have a window air conditioner that also has heat. The people I was with and I used the window air conditioner a few times throughout the summer, but ever since our wife and I have retired, all of us have spent more and more time in the garage. The more than one of us have discussed getting rid of the aged window unit and replacing it with a ductless mini-split machine. I called the heating and air conditioner service service and I discussed the deal with a person on the iPhone. As soon as I mentioned a ductless mini-split heating and air conditioner machine, the person on the iPhone was completely uninterested in finishing our conversation. He told me that the special doesn’t cover specialty air machines. I tried to find out what unit is covered in the 20% off sale, but the guy cut me off and hung up the iPhone. I was really dumbfounded by the rude and horrible treatment that I received. I don’t guess how those people expect to do corporation in this neighborhood by treating people poorly. There are too various HVAC service and replacement services in this section with excellent prices and client service skills.