Easy to be the best HVAC tech – be friendly

Every once in a while somebody at the shop walks up to me and gives me a massive high five.

  • They start gushing over my recent achievements and asking how I can possibly manage to uphold such a high-quality of performance month after month.

I guess this is what happens when you are consistently named the best employee of the month at your service job. It is a pretty big deal to be recognized as the number one technician at my local heating, cooling, and air quality control dealership. Every month that comes with a significant bonus that helps me save up for my own advanced heating and cooling appliances. I really appreciate all of the recognition and kindness from my fellow heating and cooling technicians… But I’m not sure what every other air quality control specialist is doing on the job. It’s baffling to me that nobody else ever receives high reviews like I do following their central heating, cooling, and air quality control appointments. Being a good heating and cooling technician is easy. If you understand how air conditioning units and forced air furnaces work, that’s half the battle. You need to be able to effectively diagnose, install, and repair air handling equipment. Besides that, you just need to be friendly. When I arrive at my heating and cooling repair jobs I always take the time to get to know my HVAC clients. I asked about their air quality preferences and potential allergies. I talk about indoor air temperature control and walk them through maintenance procedures. Before I even get back to the shop, they have called the HVAC dealership to leave me a five-star review. Simple.

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